Find your way back.
Help with your Knownward account, invitation, and private data.
Signing in or changing a password
Use the email address that received your invitation. If you cannot sign in, request a recovery email, check your spam folder, and open the newest link in the same browser where you requested it.
An invitation is missing or expired
Check the exact email address with the person who invited you and ask for a new invitation if needed. Use the most recent invitation. Knownward is currently invitation-only; there is no public request-access form.
Export, deletion, and privacy
You can record an export or deletion request in your account and check its status there. These requests need manual follow-up; submitting one does not export or delete your data automatically. If you cannot sign in, use the contact guidance below.
Contact for help
Email aicarson28@gmail.com with the page you were using, what you expected, and what went wrong.
Do not send passwords, invitation or recovery links, assessment answers, or private family details. Knownward support does not provide emergency or professional advice.